Refund and Shipping Policy

 

Returns

We believe in the quality of our products so much that... All Sales Are Final! That's right—no returns. We understand this might sound a little strict, but we stand by every product we send you.

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Exchanges (If Applicable)

We’re all about making things right! If your item arrives defective or damaged (life happens, right?), we’ll happily exchange it for the same product. Just send us an email at info@shaycosmetics.org, and we’ll get things sorted out.

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Shipping

Once your order is placed, we waste no time! Our products are shipped within 48 hours using USPS (United States Postal Service). Now, a quick heads-up: due to the holiday season approaching, there may be delays with USPS, so your order might take a little longer than usual to arrive. But don’t worry—we’ve got your back. If your order seems to be taking an extended vacation in transit, please email us at info@shaycosmetics.org, and we’ll track it down for you!

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COVID Safety

At Shay Cosmetics LLC, we prioritize your health and safety. We're taking all the necessary steps to ensure our products are crafted and handled with care. Here's what we're doing to keep things squeaky clean:

• Workstations are sanitized and disinfected daily.

• Our staff wears gloves and masks at all times because safety never goes out of style!

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We appreciate your continued loyalty and trust as we all work together to flatten the curve. Please stay safe, and thank you for choosing Shay Cosmetics!

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